“Service” refers to the Company’s services accessed via the Site, in which users can enquire and receive administrative, business and lifestyle support services.
The terms “we”, “us” and “our” refer to the Company.
“You” refers to you, as the user of our Site or our Service.
1. INFORMATION WE COLLECT
The Company collects “Non-Personal Information” and “Personal Information” in the categories described below.
The Company will process information about your use of our website and services (“usage data”). The usage data may include:
- the browser types and versions used;
- the operating system used by the accessing system;
- the website from which an accessing system reaches our website (so-called referrers);
- the date and time (so-called timestamp) of access to the internet site;
- an Internet Protocol address (IP address);
- the Internet Service Provider (ISP) of the accessing system;
- the geographical location of the user;
- the page views and site navigation paths;
- the pattern of the users’ use of the Service with regards to timing and frequency; and
- any other similar data and information that may be used in the event of attacks on our information technology systems.
The source of the usage data is Google Analytics. The usage data collected is needed to:
- deliver the content of our Site correctly;
- optimise the content of our website as well as any advertisement;
- ensure the long-term viability of our information technology systems and website technology; and
- provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.
Google Analytics stores information about:
- the pages you visit;
- how long you spend on each page;
- how you got to the site; and
- what you click on while you’re visiting the site.
In order to process this information we have a legitimate interest in monitoring and improving our Site and Services.
You can opt out of Google Analytics cookies here.
Enquiry data, correspondence data and customer relationship data.
The Company may process information contained in any enquiry you submit to us regarding our services and products (“enquiry data”). If a user contacts us via email or via a contact form, the personal information transmitted by the user is automatically stored.
The personal information may include:
- the user’s contact information;
- the user’s name;
- the name of the user’s employer;
- the user’s job title or role;
- the metadata associated with the communication; and
- information contained in communications between the user and the Company.
Such personal data transmitted on a voluntary basis by the Company are stored for the purpose of processing or contacting the user, managing our relationships with customers, keeping records of communication with the user and promoting our products and services to customers.
2. HOW WE USE AND SHARE INFORMATION
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
Legal purpose of the processing of personal data
3. RETAINING AND DELETING YOUR PERSONAL INFORMATION
The personal information that we process for any purpose or purposes will not be kept for longer than is necessary for the expressed purpose. We will retain your personal data as follows:
- email address, name and phone number will be retained for a minimum period of 7 years and for a maximum period of 10 years.
In some instances it is not possible for us to specify in advance the periods for which your personal information will be stored by us. In such cases, we will determine the period of retention based on the following criteria:
- the period of retention of email address, IP addresses, name and phone number will be determined based on the continuation of contact with you.
4. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the EEA, you have the following data protection rights:
- if you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing email@example.com;
- in addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information;
- you have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing firstname.lastname@example.org;
- similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent; and
- you have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
5. LINKS TO OTHER WEBSITES
We may update this policy from time to time by publishing a new version on our Site. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
7. CONTACT US
This website is owned and operated by Kellie Simpson Virtual Assistant.